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Digital Operations Analyst

Location: Houston, TX

Job Type: contract

Company: IDR

Category: Business Intelligence and Analytics

Job Description Apply Now

We are looking for a skilled and experienced Digital Operations Analyst to join one of our top energy clients in Houston, TX! In this role, Digital Operations is responsible for maintaining content for products, price updates across on-line sales channels, supporting self-service digital journeys, and providing business support for defect troubleshooting and resolution within content management systems (CMS).If you're looking for an opportunity to work for growing company in Houston, TX, APPLY TODAY!
 

Key Responsibilities:

• Maintain product and pricing content across websites and sales channels.

• Update content in CMS platforms (e.g., Tridion or Adobe Experience Manager).

• Monitor system performance and troubleshoot issues with IT.

• Support digital self-service tools and online customer journeys.

• Run reports, identify bugs, and assist with testing (unit/regression).

• Automate processes to improve efficiency and reduce errors.

• Track requests and manage tasks using workflow tools.

• Communicate updates and status reports to stakeholders.

• Support campaign and product launches through testing and documentation.

• Drive continuous process improvement and automation initiatives.

• Work closely with cross-functional teams and Product Owners on enhancements and fixes.

Requirements:

• 3+ years of professional experience as a digital analyst using Microsoft Office tools (Excel, PowerPoint, Visio, Power BI)
• 2+ years of experience with PowerBi
• 1+ years of experience in Operations, IT, Project Management, or Consulting
• Experience with process automation (e.g., RPA)

Preferred Skills:

• Familiarity with CMS tools (Tridion or Adobe Experience Manager).
• Basic knowledge of SQL, HTML, and relational databases
• Bachelor’s degree from an accredited college or university

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now