Background Check Administrator
Location: Fort Sam Houston, TX
Company: RIVA Solutions Inc
Category: Administrative
Job Description Apply Now
Title: Background Check Administrator (BCA)
Location: Fort Sam Houston, TX (Onsite)
Terms: Full-Time / Permanent
Travel: None
Clearance: Active DoD Secret clearance required
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.Location: Fort Sam Houston, TX (Onsite)
Terms: Full-Time / Permanent
Travel: None
Clearance: Active DoD Secret clearance required
That’s RIVA. Our employee-first approach has created a culture that attracts the best and brightest. By prioritizing people and offering a flexible work environment, we consistently achieve higher morale, increased productivity, and lower turnover. At RIVA, people are our #1 priority.
Program OverviewThe U.S. Army Installation Management Command (IMCOM) Family and Morale, Welfare, and Recreation Program (FMWRP) supports Soldiers and their Families by offering a variety of services and programs across Army installations worldwide. This role will specifically support IMCOM’s mission by expediting the processing and submission of background checks for childcare services.
RIVA is proud to support IMCOM by providing skilled professionals to manage and improve background check operations that are critical to the safety and success of military family programs.
Role OverviewRIVA Solutions is seeking a highly organized and detail-oriented Background Check Administrator (BCA) to process, coordinate, submit, and track Child Services Background Checks (CSBCs). The BCA will serve as the primary liaison for background investigation submissions and provide administrative support to ensure compliance with government standards and timelines.
This role requires an individual with strong communication and customer service skills who is comfortable handling sensitive information with discretion.
Key Responsibilities- Initiate, coordinate, and track background checks and investigations to ensure accurate and timely completion.
- Communicate with applicants and functional managers to assist and guide them through completion of required background check and investigation documentation.
- Produce and review a variety of documents, such as memorandums, reports, spreadsheets, and official correspondence using Microsoft Office Suite.
- Proofread all outgoing documentation to ensure accuracy in grammar, formatting, and data integrity.
- Compile interim and final childcare suitability results provided by the DAG1 CSSC.
- Provide regular status updates and reporting as required.
- Must hold an Active DoD Secret clearance
- U.S. Citizenship required
- High School Diploma or equivalent
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
- Strong organizational and administrative skills
- Excellent verbal and written communication skills
- Demonstrated attention to detail and accuracy
- Strong customer service mindset
- Hourly Rate: $21.26/hour + $4.41/hour Health & Welfare (H&W) benefit
- Health, Dental, and Vision Coverage
- Life Insurance
- Retirement Benefits / 401(k) with Company Matching
- HSA / FSA Spending Accounts
- Long- and Short-Term Disability
- Pet Insurance
- Wellness Program Initiatives
- RIVA Flex
- Additional Workplace Benefits
RIVA Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected class.
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